SheerPromise Policy

At SheerGem, we are committed to providing our customers with the highest level of satisfaction and confidence in their jewelry purchases. That's why we offer our exclusive SheerPromise Policy, which includes the following benefits:

1. Rock-Solid Lifetime Warranty

With our Rock-Solid Lifetime Warranty, you can have peace of mind knowing that we will repair any damage or defect to your jewelry for free. It doesn't matter when you bought it or how it was damaged, we've got you covered.

2. Lifetime Satisfaction Guarantee

We are so confident that you will love your SheerGem jewelry that we offer a Lifetime Satisfaction Guarantee. If for any reason you are unsatisfied with your purchase, we will make it right... forever. Your satisfaction is our top priority.

3. Lifetime Tradeup Plus+

At SheerGem, we stand behind the value of your jewelry. That's why we offer our exclusive Lifetime Tradeup Plus+ program. If you decide you want to upgrade your SheerGem Jewelry, we'll give you 110% of your purchase price towards a piece of jewelry that is twice the price or more. It's our way of ensuring that your investment continues to grow.

4. Lifetime Checkup & Cleaning

Maintaining the beauty and longevity of your jewelry is important to us. That's why we offer our Lifetime Checkup & Cleaning service. You can send your jewelry to us at any time, and we will inspect it, tighten prongs, polish, and clean it to its original beauty. This service is complimentary, ensuring that your jewelry always looks its best.

5. 125% Value Guarantee

With our 125% Value Guarantee, you can shop with confidence knowing that you are getting the best value for your money. If you find the same piece of jewelry at a lower price within 30 days of your purchase, we will refund you 125% of the price difference. We are committed to offering competitive prices and ensuring that you receive the best deal possible.

At SheerGem, we believe in providing exceptional quality, craftsmanship, and customer service. Our SheerPromise Policy is a testament to our commitment to your satisfaction and confidence in our jewelry. Shop with us today and experience the SheerGem difference.